staircase to growth
1. Maximizing existing customers.
•提频、新场景 using promotional programs to increase the frequency of purchase or use.
•联用建议 managing sophisticated cross-selling programs
•商品附加服务 如中药offering them increasingly differentiated and, therefore, higher value-added services.
2. Attracting new customers.新人群
•extending the marketing of its product to new customer group
3. Innovation of products and services.
•the introduction of new products and services.
4. Innovation of the value-delivery system 新的价值创造
•new retail system which is more appealing to most customers than the small local hardware store--better service,wider choice;
•cheaper (because of its buying power, efficient logistics, and capital productivity).
5. Improving industry structure. 并购
•buying businesses to be improved on a stand-alone basis, and some typees of greenfield capacity expansion
•Multiple acquisitions enable companies to create economies of scale规模效应
6. Geographical expansion.